Know Before You Go: Tips for a Successful Rental

Aperturent

Whether you’re renting for the first time or have worked with us before, a little preparation goes a long way. Here's a practical checklist to help you get the most out of your rental.

  • Confirm accessories. Each item on our site is rented individually. The product overview section on each product page will tell you what is and isn't included in the rental. Commonly overlooked accessories include lenses for a camera, compatible memory cards, card readers, and extra batteries. Double check that you have all the necessary accessories in your cart before checkout.

  • Check camera body and lens mount compatibility. When renting lenses or camera bodies together, confirm they're compatible. Key factors include full frame vs. crop sensor and lens mount type. Some lenses are mount-specific and won't work across all camera bodies, so verify before your rental date.

  • Check camera and memory card compatibility. Every camera has different memory card requirements, and several new card formats are on the market. Confirm what your camera needs, and make sure you have the right card reader to offload and back up your work.

  • Plan for battery life. Some cameras and lights have shorter battery life than others. Make sure you have enough batteries and a reliable way to charge them for the length of your shoot.

  • Test your equipment. Our rental agreement gives you a 3-hour window to test your gear. If something isn't working properly, we can troubleshoot or swap equipment before you head out. If you're working with something for the first time, we strongly recommend testing it in our lobby before you leave.

  • Set your date, time, and file format. We clear camera settings between rentals, so cameras typically default to JPG. If you need to shoot in RAW or RAW+JPG, set that before your shoot. Setting the correct date and time also helps keep your files organized, especially when working with multiple cameras or other photographers.

  • Plan your lighting setup. Do you need additional light for your shoot? Will you need support accessories like a c-stand or light stand? Don't forget modifiers, umbrella brackets, or triggers if you're working with off-camera flash or strobes.

  • Consider cables and power. If you're using video lights at a filming location, AC power at venues can be unreliable, outlets get taken up by other teams or may not be functional. A 50' stinger is a small addition that can make a big difference. If you're powering your camera with V-mount batteries, confirm you have the correct d-tap cable.

  • Traveling with your rental. If you're flying, consider adding a carry-on case to avoid checking fragile equipment. Peak Design Backpacks and Travel Tripods are also worth considering for keeping gear organized on the go. If you're renting at your destination, we have offices in Atlanta, Dallas, Washington DC, Austin, and Philadelphia, and we ship anywhere in the US.

  • Shipping returns. If you're returning by mail, pack your gear carefully in the original packaging and use the prepaid return label included with your order. Make sure everything is returned by the due date to avoid additional charges.

  • Don't leave equipment in your car. Theft and heat damage are real risks. Never leave your Aperturent gear (or your own) in an unattended vehicle, and always keep an eye on your equipment when you're out.
     

A little prep before your shoot goes a long way. If you have questions about compatibility, accessories, or anything else, our team is always available to help before, during, and after your rental.