We do our best to go through every piece of equipment and make sure no issues are found before it's assigned to another customer. However, if you find your rental is not working as expected please give us a call or email us right away, even if you find the issue outside of our regular business hours.
If you need to notify us after hours it is best to e-mail firstname.lastname@example.org as we will get your message quicker that way, or you can leave a voicemail at our main number which is (866) 360.6161. We will get back with you as soon as we can. In most cases, we can troubleshoot the issue with you over the phone. If not, we can arrange to exchange the equipment, we are here to help!