How do you count rental days?
- Local Pick Up Orders: We count our rental days by starting the day you pick up. For 3-day rentals, you get your order for 3 nights and you return on the fourth day. For example, if you pick up a 3-day rental on a Monday, your return day would be Thursday. Same policy for all other rental periods. If you rent for 7 days, you will keep the order for 7 nights and return on the 8th day. You have the entire business day to return rentals (Weekdays 9.30am to 5.30pm). If your return day falls on the weekend or a holiday, the order is extended at no additional cost to return the following business day.
- Shippping Orders: Shipping orders work the same way, we start counting the days the order is delivered to you (or the first delivery attempt, if you are unavailable to sign for the delivery). For example, a 3-day rental delivered to you on Monday will be due to be shipped back on Thursday. Transit times do not count towards your rental period. Our orders are shipped using FedEx 2-day service (or overnight at an additional cost). We are unable to deliver on weekends.