Tax exemption is available to qualified resellers, nonprofit organizations, and government entities that hold a valid state-issued exemption document. If you're not sure whether you qualify, please check with your tax advisor before submitting.
Accepted forms
We only accept the current version of the applicable state-issued exemption form. Multi-state and uniform certificates (including MTC forms) are not accepted.
- Georgia: Form ST-5
- Texas: Form 01-339
- Pennsylvania: Form REV-1220
- District of Columbia:
- Form OTR-368 for resale exemption certificates, obtained through MyTax.DC.gov
- DC-issued Certificate of Exemption for nonprofit organizations and government entities
How to submit
Email your completed certificate to [email protected], or upload it to your Aperturent account.
Submission requirements
To avoid delays, make sure your certificate:
- Is fully completed, signed, and dated where required
- Includes a clear description of the items or type of purchases covered
- Matches the name and address on your Aperturent account
When exemption takes effect
Approved exemptions apply to future orders only. We cannot refund tax already collected on completed orders. For a new account, please submit your certificate after creating your account and before picking up your first order.
Expiration and renewals
Some exemption certificates expire and must be renewed. For example, DC resale certificates are generally valid for one year. We'll contact you if an updated certificate is required.
What we cannot accept
A valid state exemption certificate is the only document we can use to remove tax. The following documents cannot be substituted:
- Sales tax permits
- Articles of incorporation
- Business tax licenses
- IRS determination letters (unless specifically required by state law)
- W-9 forms
- Certificates of registration or enrollment
- Out-of-state certificates submitted for a different state's tax
If anything is missing or unclear, we may request an updated certificate before applying exemption to your order.
Applying your exemption to an order
Once your certificate has been reviewed and approved, your account will be marked as tax-exempt. During checkout, you'll see an "Apply Tax-Exempt Status" checkbox in the Place Order section. It is enabled by default, which automatically removes tax from qualifying orders. If a specific order should not be tax-exempt, simply uncheck the box before placing the order.
