FREQUENTLY ASKED QUESTION

Do I need to sign for the delivery?

We require signatures on all deliveries to ensure your order is received securely. An adult (21+) must be available to sign for the package upon delivery. FedEx may request a valid photo ID to verify age. We are unable to remove the signature requirement due to the value of the equipment we rent.

If you’re unsure whether someone 21 or older will be available to sign at the delivery address, we recommend having your order shipped directly to a FedEx Print & Ship Center, where it will be held for pickup at your convenience.

⚠️ Important: Requesting delivery changes or package holds after the shipment has been sent will result in delivery delays.

Contact

[email protected]
Chat with us
(866) 360.6161